Hangout With Michelle Hoskin: Building A ‘Perfect’ Financial Planning Practice


Earlier this week, I connected with Michelle Hoskin, Cofounder of Standards International and Author of the book Best Practice Makes Perfect for the latest edition of AdviserHangout. Michelle talked  about the key areas of inefficiencies within financial planning business – people, processes and systems and provided practical tips on how to build a business that supports everyone that works within it. 

Sharing from her own personal experience of running a demanding and fast-growing business, Michelle talks about building a team by default not by accident. And did you know there are 27 different roles within a typical financial planning business? How do you manage all these?



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(NB: The audio quality is a little bouncy at the beginning but it improves as you get into the video)


Michelle’s Upcoming  Roadshows:







Show Announcemet

Set your reminders for 1:00pm on Tuesday, 14th of May for the next AdviserHangout. My guest this time is Michelle Hoskin, Cofounder of Standards International and Author of the book Best Practice Makes Perfect.

MHIn this session, I’ll be taking to Michelle about how to drive down inefficiencies and improve productivity within financial planning businesses.

For a profession that is probably the most regulated in the world, financial planning businesses are notoriously inefficient and this often create unnecessary stress for advisers and other staff members. I’ll be asking Michelle what key areas of inefficiencies are within advisory businesses and how this affects the bottom line. Off course, we’ll be looking at ways to address these problems.

In her book,  Best Practice Makes Perfect, Michelle recommended that planners ‘reduce client’s one-to-one reliance’ on them. This goes against the grain of conventional wisdom as advisers are very protective of their relationship with their clients. I’ll be asking her why and how adviser should consider doing this?

We’ll take a look at the  BS/ISO standards for financial planning, how it’s different from other accreditations out there and the commercial benefits for advisers, given than they have just been through exam required by RDR?

So join in to listen to Michelle Hoskin share ideas and best practices that advisers can implement immediately, relatively easily to drive up productivity and profitability within  in their businesses



How To Join The Hangout

Connect with me on  my Google+ profile or watch via  AdviserHangout YouTube Channel or just follow me on Twitter @AbrahamOnMoney for the link to watch the On Air broadcast.



AdviserHangout is a live session on G+Hangout where I talk to thought leaders in the industry on a range of  hot topics and issues that are relevant to advisers.  You can  see videos of previous sessions here







Abraham Okusanya
Abraham is the founder of FinalytiQ, a research consultancy for platforms, asset managers, and advisory firms. Recognised as one of the country’s leading experts in retirement income, platforms and investment propositions, Abraham has authored several papers on these subjects and delivered talks to the Personal Finance Society, The FCA and several conferences across the country.

He holds a Master’s degree from Coventry University and an alphabet soup of qualifications, including the Investment Management Certificate, Chartered Financial Planner, CFP and Chartered Wealth Manager designations. He was one of 5 finalists for the Professional Advisers Personality of Year Award 2015 but the award went to a more deserving winner, obviously!

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